500,000+ Customers Nationwide w/ 98.7% Satisfaction Rate
Lifetime Craftsmanship Warranty
There was a time when personal service meant that the business came to you.
Door-to-door salespeople, local tradespeople, tailors, suppliers, and service representatives regularly visited homes, offices, hotels, restaurants, and businesses. They brought samples, discussed the work in person, collected materials, and built long-term customer relationships through direct service.
At JB Screen Printing & Embroidery, we are bringing that personal approach into a modern production environment.
Rather than operating as a traditional walk-in retail shop, JB works by appointment and provides scheduled pickup and delivery throughout New York City. This allows us to give each project the attention it requires while making the process more convenient for customers.
Custom embroidery and screen printing projects often involve more than simply choosing a garment and placing an order.
Customers may be coordinating:
These projects require careful review, clear communication, and organized handling.
Our appointment-based model allows us to discuss the garment, artwork, quantity, placement, deadline, and production requirements before work begins. When needed, we can arrange pickup of customer-supplied merchandise and return completed items after production.
The result is a more controlled and personalized experience without requiring customers to travel to a retail counter and wait for assistance.
Many of the projects we handle include confidential or unreleased materials.
A company may be preparing for a product launch. An agency may be producing merchandise for a client. A hotel may be updating employee uniforms. An organization may be planning an event that has not yet been announced publicly.
For that reason, we take project privacy seriously.
Operating by appointment helps reduce unnecessary traffic around customer merchandise, artwork, samples, and production materials. It also limits the possibility of unrelated customers seeing another client’s project while it is being reviewed or produced.
This approach helps us maintain a more organized production process while respecting the intellectual property and confidentiality of every customer.
JB Screen Printing & Embroidery serves customers throughout Manhattan and the surrounding New York City area through scheduled pickup and delivery.
Our service areas include:
Pickup and delivery availability depends on the size, timing, location, and requirements of the project.
Customers can begin by sending us their artwork, garment information, quantities, placement details, deadline, and delivery location. We review the project first and then coordinate the most practical next step.
Many customers already know exactly which garments they want embroidered or printed.
JB regularly works with customer-supplied apparel, including jackets, fleece, polos, hoodies, tote bags, hats, uniforms, towels, napkins, and other suitable textile products.
Before accepting customer-supplied merchandise, we review the product whenever possible to confirm that it is appropriate for embroidery or printing.
Customers may send:
Once the project has been reviewed, merchandise receiving, pickup, delivery, or appointment arrangements can be coordinated.
A walk-in model may work well for simple retail transactions, but custom production requires concentration.
Embroidery machines, screen-printing production, artwork preparation, garment receiving, quality control, and order coordination all require organized workflows. Unscheduled interruptions can affect production time and make it more difficult to give each project the attention it deserves.
By operating through structured appointments, scheduled pickup, delivery, and written project intake, we can remain focused on the work while still providing responsive and personal customer service.
This is not less service.
It is a more deliberate form of service.
The idea of a business coming to the customer is not new.
For generations, successful businesses built relationships by meeting customers where they were. JB is adapting that tradition for today’s embroidery and screen-printing customers.
The modern version includes:
It combines the convenience of modern communication with the personal attention of traditional service.
To request a quote, please send:
Once the information is reviewed, we will confirm feasibility, pricing, production requirements, and the next step.
JB Screen Printing & Embroidery proudly serves businesses, brands, agencies, hotels, restaurants, institutions, organizations, and customers throughout New York City through appointment-based service, scheduled pickup, and delivery.